[HOWTO] give support remote access to your nodl

Applies to:

nodl One (black, etched logo), nodl Dojo (red, etched logo), nodl Two (black, etched logo)

Security

With this method, you can give support temporary SSH (remote console) access to your nodl, while being able to observe what they are doing and possibility to cut the remote access at any time. The tool used for this access is tmate(https://tmate.io).

Preparation

First, [ssh into your nodl] as rock(https://docs.nodl.it/guides/ssh.html) on port 22222.

Then, become root permanently with the following command:

sudo su -

Run the following command to install tmate:

apt update; apt -y install tmate

Generate SSH keys for tmate (use default values and simply press Enter for all the questions, the key shouldn't have a password for this to work):

ssh-keygen -t ed25519

Book an appointment with support through email or telegram

Contact us at support@nodl.eu or on the telegram channel linked on the homepage or in the document you received with your nodl (DM a channel admin).

Start the remote access session

Run the following commands:

export LC_ALL=C.UTF-8

tmate

Copy the ssh link at the bottom of the screen, such as ssh session: ssh 8AVPPJELhsADL7xF2BPkk5dUb@lon1.tmate.io